Welding Machine Support

Welding Machine Support – We’re Here to Help

We know how stressful it can be when welding systems don’t perform like they’re supposed to. We also understand the negative impact it can have on your business when tech support can’t be there to help when you need it most. At Bancroft Engineering, not only do we craft high-quality robotic welding machines, but we also offer incredible welding machine support.


Help When You Need It

When you partner with Bancroft Engineering for your automatic welding system needs, we are dedicated to preserving this partnership for the long haul. That means that we offer services to help you protect your investment.

  • Complete Documentation Packages
  • Remote Diagnostic Access
  • Phone Analyst Support
  • On-site training, troubleshooting and repairs

Our response time during these situations is second to none.  Using the combination of our welding system maintenance staff and our large in-house spare parts inventory, we will have your equipment running as soon as possible.

Qualified Welding Technicians

Our experienced field engineers are qualified welding technicians who specialize in getting your machine back in action as quickly as possible. In fact, we’re so committed to the safety and effectiveness of your machines that we also offer preventative maintenance welding programs. This allows you to stop a problem before it even becomes one.

We only hire the very best to care for your machines; each of our welding technicians have programming, electrical and mechanical skills. They can perform (or supervise) on-site machine help with tasks such as repairs, upgrades and evaluations. Rest assured that our team of specialists will have you back up and running in no time at all.

welding machine technician

Extend the Life of Your Welding System

We also offer upgrades and rebuilds for welding systems that may have become outdated or worn. Bancroft can provide retrofit packages and upgrades to modernize and extend the life of just about any welding system. Our retrofits and upgrades offer you several benefits, including:

  • Cost-effective solutions
  • Increased productivity
  • Improved equipment reliability
  • Decreased future maintenance costs

With our help, you can be sure that your equipment will continue to offer high-performance welding solutions for many years. To learn more about retrofitting, upgrades and more, visit our page specially dedicated to welding machine support.

welding machine support.

Robotic Welding

Whether you are just beginning to consider entering the world of robotic welding or you are looking to upgrade your current equipment (or anywhere in between), we are here for you. Bancroft Engineering is committed to providing you with high-quality automatic welding machinery and excellent customer service. Give us a call today to learn more about how we can help you!

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Automated welding equipment

Automated Welding Equipment: To Replace or Not to Replace?

It can be difficult to know if you’re making the right decisions when it comes to automated welding equipment expenses. How do you know if it’s the right choice to purchase a new piece of equipment or continue to repair an old one? We’re here to help ease that decision process. Read on to learn if you should or should not replace your current automated systems.


First, can you afford downtime?

If you’re running five welders and one goes down, that’s a much different situation than if you’re running one or two and lose one—that’s at least half of your production lost!  Some businesses can’t afford downtime, while others prefer to maintain older equipment.


Next, assess what life is still left in your current automated welding equipment

It’s important to understand what the annual maintenance costs are of all your current welding systems. Tracking those costs over time is one of the best indicators of the longevity of a machine. It’s safe to say that almost all machinery will inevitably wear out. Knowing what you’ve invested into the machine over the past few years will give you a baseline of where it’s at when you’re looking at making the decision to either replace it with a new system or retrofit the welding equipment completely.


automated welding systems


For example, if a machine is 15-20 years old and in the past decade all you’ve done is routine maintenance, it’s more likely you’ll soon face a major repair. So, it might be a good time to look into buying a new piece of equipment. However, if you have an older machine you recently overhauled or refurbished, it’s probably better to hold onto it and reap the benefits of your investment.


Automated welding equipment

Finally, are the critical electronic components still available?

In today’s innovative manufacturing world, electronic manufacturers are making components obsolete and discontinuing production of system components earlier and earlier. Make a list—or ask the manufacturer for a list—of the critical components. A quick internet search will take care the rest.


Still not sure?

If you decide it’s time to replace your welding equipment or retrofit an older machine, give Bancroft Engineering a call and let us make the next 20 years worry free!


Bancroft Engineering, located in Waukesha WI has years of experience designing, building and updating automated welding equipment for every sized project.


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Preventative Maintenance Welding Equipment

Preventative Maintenance for Welding Equipment

When is the last time you performed preventative maintenance on your welding equipment?  Companies with well-planned preventive maintenance (PM) programs enjoy:


  • Minimal unplanned downtime
  • Minimal spare parts cost
  • Minimal manufacturing interruptions from breakdowns
  • Maximum manufacturing times
  • Maximum product quality
  • Prolonged machine lifespan


At Bancroft, we understand that even the most dedicated preventive maintenance team can’t predict and prevent 100% of issues.


preventive maintenance welding

Bancroft’s Inventory Room

Bancroft offers the highest quality, advanced, and innovative arc automated welding and cutting systems.  Along with those systems comes the service and support that you expect.  Bancroft’s team is dedicated to helping your company succeed by providing full service support for every machine we manufacture and install.


Our service starts with a real person and not an automated machine.  We know throughout the process there are going to be questions.  With us, you have access to over 50 years of knowledge and expertise.  Our team understands the importance of keeping a productive system running.


Preventive Maintenance Welding

If your machine goes down, Bancroft’s team will provide timely and cost-effective services at your location.  These services include performing on-site evaluations, repairs, and even upgrades to the machine when needed.  With the combination of our maintenance staff and our large in-house spare parts inventory, we will have your system up and running as soon as possible.


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